Glc250 Privacy Policy — Data Protection for Malaysia Users
This Privacy Policy explains how glc250 collects, uses, stores, and protects the personal information of our users in Malaysia. Please read it carefully before using our platform.
Effective Date: 1 January 2026
Information We Collect
When you register and use the glc250 platform, we collect certain categories of information to ensure our services run smoothly and securely. The information we collect includes:
Account Information
- Your full name, email address, and mobile phone number as registered.
- Date of birth to verify that you are 18 years of age or older.
- Identity verification information (such as your IC or passport number) where required for the KYC process.
- Passwords are stored in encrypted form — we never store your original password.
Payment Information
- Records of deposit and withdrawal transactions in MYR (RM).
- Name of payment method used (e.g. FPX, Touch 'n Go, GrabPay, Boost).
- Transaction reference numbers for verification and financial record purposes.
- We do not directly store credit card numbers or sensitive bank account details — that data is handled by licensed third-party payment processors.
Device & Usage Information
- Device type, operating system, browser model, and screen size.
- IP address and general location information (not precise GPS location).
- Platform activity logs including games played, session duration, and in-account actions.
- Diagnostic and performance data for technical platform improvements.
How We Use Your Information
Glc250 uses the information collected for legitimate purposes that are necessary to operate the platform effectively. Your information is used to:
- Account management: Creating, verifying, and keeping your user account secure.
- Transaction processing: Processing deposits and withdrawals in MYR accurately and securely.
- Platform security: Detecting and preventing fraud, unauthorised access, and suspicious activity.
- Customer support: Helping you resolve technical issues or account-related enquiries.
- Legal compliance: Meeting KYC requirements, financial reporting obligations, and applicable legal provisions.
- Service improvements: Analysing usage patterns to improve the glc250 user experience.
- Platform communications: Sending important notifications related to your account, transactions, and policy changes.
We will not use your information for third-party advertising purposes or sell it to any external company without your explicit consent.
Cookies & Tracking Technologies
The glc250 platform uses cookies and similar technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device by your web browser.
We use three main types of cookies:
- Essential Cookies: Required for core platform functionality such as login sessions and account security. These cookies cannot be disabled.
- Functional Cookies: Saving your preferences such as interface language and display settings for a more convenient experience.
- Analytics Cookies: Collecting anonymised data on how users interact with the platform for internal improvement purposes. This data is not linked to any individual's identity.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality.
Data Storage, Security & Sharing
Data Retention
All glc250 user data is stored on secure servers with strict access controls. Data is retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law — whichever is longer. Once the retention period has ended, data will be securely deleted or anonymised.
Security Measures
We implement a range of technical and organisational measures to safeguard your data:
- SSL/TLS encryption for all communications between your device and our servers.
- Passwords are stored using a one-way hashing algorithm that cannot be decrypted.
- Continuous security monitoring to detect and respond to threats.
- Internal access to user data is restricted to staff who require it to carry out their duties.
Sharing With Third Parties
Glc250 does not sell or rent users' personal information to third parties. We only share information in limited circumstances:
- Service providers: Payment processors and technical service providers involved in platform operations, subject to strict data protection agreements.
- Legal requirements: When required by a lawful authority or court order.
- Fraud prevention: Where there is serious suspicion of illegal activity involving your account.
User Rights & How to Contact Us
Your Rights as a User
As a glc250 user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right of Rectification: You have the right to request correction of any information that is inaccurate or incomplete.
- Right to Erasure: Under certain circumstances, you may request that your data be deleted, subject to legal retention requirements.
- Right to Withdraw Consent: You may withdraw your consent for optional data processing at any time, without affecting the validity of any processing carried out prior to withdrawal.
- Right to Complain: You have the right to lodge a complaint with the relevant data protection authority if you believe your rights have been violated.
Privacy Policy Changes
Glc250 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via in-platform notifications or registered email. The effective date at the top of this document will be updated accordingly. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our team:
Email: [email protected]
We will endeavour to respond to your enquiry within 5 business days.
If you'd like to get started on the glc250 platform or have further enquiries, visit our relevant pages.